Shipping policy
Shipping Policy
Thank you for shopping with GolasWise. We are proud to offer reliable delivery services across the Sultanate of Oman.
1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays).
2. Delivery Coverage
GolasWise currently delivers across all regions of Oman.
3. Delivery Time
Estimated delivery times:
- Major Cities: 1–3 business days
- Remote Areas: 2–5 business days
Delivery times may vary depending on your exact location.
4. Delivery Charges
Shipping fees are calculated at checkout based on your location.
We may offer free delivery on selected orders or promotions.
5. Cash on Delivery (COD)
We may offer Cash on Delivery (COD) as a payment option within Oman.
Please ensure the correct amount is available at the time of delivery.
6. Order Tracking
Once your order is shipped, you may receive tracking details (if applicable) or a confirmation call/message from our delivery team.
7. Delays
While we aim to deliver on time, delays may occur due to:
- Weather conditions
- Public holidays
- High order volume
8. Incorrect Address
Please ensure your delivery details are accurate.
GolasWise is not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
9. Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery.
We will resolve the issue as quickly as possible.
10. Contact Us
If you have any questions regarding shipping:
📧 Email: Goalswise75@gmail.com